CASE STUDIES

Gigz - Live Event Management

About the Client

Detailed Insights on Our Client

Gigz Pty Ltd is dedicated to enhancing the live music scene by simplifying the interactions between venues, performers, and patrons. Our objective is to increase the number of performances, venues, and music patrons. Our customer base includes all three groups. Our comprehensive solution features a mobile app, a website, admin portals, and ticketing system integrations.

Partnering with Empite

Empite boasts a proven track record of creativity, delivery, and technical expertise. The organisation is led by Ranjan, who brings a rare blend of enthusiasm, charisma, ethics, and technical knowledge. The dedicated and highly capable team, many of whom have been with Empite for years, highlights the company's desirability as an employer. This tenure indicates a positive and rewarding work environment, making Empite exceptionally easy to work with

Current System's Challenges

Inefficiencies: The system had slow processing times, resulting in delayed responses to client requests.
Data Inaccuracy: Manual data entry led to frequent errors and inconsistencies.
Lack of Integration: The system did not integrate with other essential tools, causing fragmented workflows.

Technology Challenges

The primary challenge in developing a new solution was creating an architecture designed to stand the test of time, ensuring scalability, performance, flexibility, and reliability. Building with a long-term perspective was crucial. Our goal was to achieve both agility and enterprise-readiness.

Process

We began with a blank slate, aiming to develop a new solution that simplifies the complex existing landscape

Solution Impact

Approach:
Empite proposed a custom software solution that would address the specific pain points Gigz encountered. We conducted a thorough needs assessment to understand their workflow and requirements.
Implementation:

  • Custom Development: We built a tailored event management platform featuring automated workflows, real-time data syncing, and a user-friendly interface.
  • Integration: The new system integrated seamlessly with Gigz's existing tools, such as CRM and email marketing platforms.
  • Training: We provided comprehensive training for Gigz's team to ensure a smooth transition and effective use of the new system.

Want to work with us? Let's talk

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.